KONTYRA Legal

Privacy Policy

This Privacy Policy explains how KONTYRA collects, uses, stores, discloses, and protects information when you use KONTYRA websites, products, APIs, documentation, and related services.

1. Information We Collect

KONTYRA may collect the following categories of information:

  • Account information: name, username, email address, authentication details, organization, role, and account preferences.
  • Contact information: information you provide when requesting support, reporting security issues, joining waitlists, or contacting KONTYRA.
  • Usage information: pages visited, product features used, timestamps, referring pages, device type, browser type, IP address, and approximate location derived from technical signals.
  • Developer information: API keys, project identifiers, SDK usage, request metadata, logs, and configuration information necessary to operate developer services.
  • Payment and commercial information: billing details, subscription status, transaction references, invoices, and tax-related information, where applicable.

2. How We Use Information

KONTYRA uses information to:

  • Provide, operate, maintain, and improve KONTYRA products and services.
  • Create and manage accounts, authentication, subscriptions, billing, and customer support.
  • Monitor service reliability, detect abuse, troubleshoot issues, and improve security.
  • Send service notices, security alerts, policy updates, and administrative messages.
  • Develop new features, analyze aggregate usage, and improve documentation and user experience.
  • Comply with legal obligations, enforce agreements, and protect KONTYRA, users, and third parties.

3. Cookies and Similar Technologies

KONTYRA may use cookies, local storage, analytics tools, or similar technologies to keep services functional, remember preferences, measure usage, and protect against abuse. You may be able to control cookies through your browser settings, but disabling cookies may affect service functionality.

4. Sharing and Disclosure

KONTYRA does not sell personal information. KONTYRA may disclose information:

  • To service providers that help host, secure, analyze, support, or operate KONTYRA services.
  • To comply with laws, legal process, governmental requests, or enforceable obligations.
  • To investigate abuse, security incidents, fraud, or violations of KONTYRA policies.
  • In connection with a merger, acquisition, financing, reorganization, or transfer of business assets.
  • With your direction, consent, or as necessary to provide a feature you request.

5. Data Security

KONTYRA uses reasonable safeguards designed to protect information from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is perfectly secure, and KONTYRA cannot guarantee absolute security.

6. Data Retention

KONTYRA retains information for as long as needed to provide services, maintain security, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes. Additional retention details are described in the Data Retention Policy.

7. Your Choices

Depending on your location and relationship with KONTYRA, you may request access, correction, deletion, portability, restriction, or objection related to certain personal information. KONTYRA will evaluate requests according to applicable law, identity verification, security needs, and retained legal obligations.

8. International Processing

KONTYRA may process information in countries where KONTYRA, its personnel, infrastructure providers, or service providers operate. Where required, KONTYRA will use appropriate safeguards for cross-border processing.

9. Children

KONTYRA services are not directed to children under the age required by applicable law to consent to online services. If you believe a child provided personal information to KONTYRA, contact us so we can review and take appropriate action.

10. Contact

Privacy questions or requests may be sent to privacy@kontyra.name.ng.